Every recurring problem.
I explained which clients preferred phone calls and which wanted email.
I showed her the mistakes that could cost the company thousands.
I gave her the notes I’d accumulated over six years.
Karen was thrilled.
“You’re making this transition incredibly easy,” she said.
“That’s what I’m here for.”
What she didn’t know was that I had started documenting everything.
Not company secrets.
Not confidential information.
My own work.
My responsibilities.
My accomplishments.
The projects I had led.
