Finding gray ice or dark specks in your freezer is usually caused by simple maintenance issues rather than a broken appliance.
Main Causes of Gray Ice
Activated Carbon Dust: Newly installed water filters release harmless carbon particles if they aren’t flushed before use.
Dirty Ice Bin: Food crumbs, freezer dust, or old ice residue can collect in the storage bin and cling to new ice.
Expired Filter: Filters over 6 months old lose efficiency and can leak trapped sediment back into the water line.
Plumbing & Tap Water: Mineral deposits or pipe rust in your home’s main water supply can travel into the ice maker.
Cloudy Ice vs. Gray Ice
Cloudy/White Ice: Completely normal. It is caused by trapped air bubbles and natural minerals freezing quickly.
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